---
title: UK Government Department | Case Study | Resonate
description: With a PBX system that's support was being withdrawn our client need to find a partner that could migrate them onto a modern Skype for Business platform. Read More
image: https://migrateresources.resonate-ucc.com/hubfs/A-Government_Department.jpg
---

- [Resources](https://migrateresources.resonate-ucc.com)
- [Resellers](https://migration.resonate-ucc.com/resonate-resellers)
- [Contact](https://migration.resonate-ucc.com/contact-us)

- <https://www.facebook.com/ResonateUCC/>
- <https://www.linkedin.com/company/resonateucc/>
- <https://www.youtube.com/channel/UCCiwy8Nyo29Xh45rTnEKK8g>

<https://www.resonate-ucc.com/>

- Voice for Teams 
    - Solutions 
          - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing)
          - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking)
          - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile)
          - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre)
          - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management)
    - Services 
          - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions)
          - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption)
          - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning)
          - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal)
          - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy)
          - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working)
- Meetings for Teams 
    - Solutions 
          - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems)
          - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability)
          - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events)
- Power Platform 
    - Solutions 
          - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform)
          - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager)
          - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights)
    - Services 
          - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development)
          - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services)
- About 
    - Industries 
          - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism)
          - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism)
          - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism)
          - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism)
          - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism)
          - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism)
    - Company 
          - [Our Story](https://migration.resonate-ucc.com/resonate-about-us)
          - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team)
          - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies)
          - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies)

[Request A Call Back](http://go.resonate-ucc.com/request-a-callback)

- Voice for Teams 
    - Solutions 
          - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing)
          - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking)
          - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile)
          - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre)
          - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management)
    - Services 
          - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions)
          - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption)
          - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning)
          - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal)
          - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy)
          - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working)
- Meetings for Teams 
    - Solutions 
          - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems)
          - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability)
          - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events)
- Power Platform 
    - Solutions 
          - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform)
          - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager)
          - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights)
    - Services 
          - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development)
          - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services)
- About 
    - Industries 
          - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism)
          - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism)
          - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism)
          - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism)
          - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism)
          - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism)
    - Company 
          - [Our Story](https://migration.resonate-ucc.com/resonate-about-us)
          - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team)
          - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies)
          - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies)

# A UK Government Department

 11 October 2019

- Case Study
- Government

 Posted by: [abrindley](https://migrateresources.resonate-ucc.com/author/abrindley)

![](https://f.hubspotusercontent20.net/hubfs/7385976/A-Government_Department.jpg)

##### Problem

**Our customer had a PBX system that was nearing end of life and support was being withdrawn so they needed to rationalise the features they were using and find a partner that could migrate them onto a modern Skype for Business platform.**

##### Solution

Resonate mapped the legacy PBX system’s DIDs and features to the proposed Skype for Business solution and highlighted unused and unnecessary connections.The team then identified some of Skype for Businesses advanced features that would benefit our customer and made recommendations on how to approach them before implementing the solution to a large number of users spread over the UK.

#### Results

Our customer was able to migrate its entire voice environment to Skype for Business and experienced massive IT and resource cost savings from the removal of its legacy equipment.

They also rationalised their existing voice infrastructure requirements which led to significant cost savings during migration.

- [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-02-08T152549.998.jpg)](https://migrateresources.resonate-ucc.com/transforming-business-communications-for-a-leading-law-firm)
  
  [Transforming business co ...](https://migrateresources.resonate-ucc.com/transforming-business-communications-for-a-leading-law-firm)
- [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/pexels-pixabay-416320.jpg)](https://migrateresources.resonate-ucc.com/microsoft-teams-rooms-strategy-for-enterprises-case-study)
  
  [Microsoft Teams Rooms St ...](https://migrateresources.resonate-ucc.com/microsoft-teams-rooms-strategy-for-enterprises-case-study)
- [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/pexels-valeriia-miller-3608541.jpg)](https://migrateresources.resonate-ucc.com/contact-centre-case-study-with-mazda)
  
  [Contact Centre Case Stud ...](https://migrateresources.resonate-ucc.com/contact-centre-case-study-with-mazda)
- [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/pexels-zukiman-mohamad-87236%20%281%29.jpg)](https://migrateresources.resonate-ucc.com/teams-voice-tooling-case-study)
  
  [Teams Voice Tooling Case ...](https://migrateresources.resonate-ucc.com/teams-voice-tooling-case-study)

###### Share this

- [mailto:?subject=A%20UK%20Government%20Department&body=Read%20this%20post:%20https://migrateresources.resonate-ucc.com/a-uk-government-department](mailto:?subject=A%20UK%20Government%20Department&body=Read%20this%20post:%20https://migrateresources.resonate-ucc.com/a-uk-government-department)
- [Facebook icon](https://www.facebook.com/sharer/sharer.php?u=https://migrateresources.resonate-ucc.com/a-uk-government-department)
- [Twitter icon](https://twitter.com/intent/tweet?text=A%20UK%20Government%20Department&url=https://migrateresources.resonate-ucc.com/a-uk-government-department)
- [Linkedin icon](https://www.linkedin.com/shareArticle?mini=true&url=https://migrateresources.resonate-ucc.com/a-uk-government-department&title=A%20UK%20Government%20Department)

## More like this

![man-headphones](https://cdn2.hubspot.net/hubfs/7385976/man-headphones.jpg)

## Subscribe to Our Newsletter

[Subscribe](https://migration.resonate-ucc.com/contact-us)

<https://migration.resonate-ucc.com>

#### Working Smarter with Microsoft

Your trusted partner on your Microsoft journey.

#### Follow Us

<https://www.linkedin.com/company/resonateucc/> <https://www.facebook.com/ResonateUCC/> <https://www.youtube.com/channel/UCCiwy8Nyo29Xh45rTnEKK8g>

#### Useful Information

- [Contact](https://migration.resonate-ucc.com/contact-us)
- [About](https://migration.resonate-ucc.com/resonate-about-us)
- [Resources](https://migrateresources.resonate-ucc.com)
- [More about SCC](https://www.scc.com/)

![Resonate Footer Badges (2)](https://migrateresources.resonate-ucc.com/hubfs/Resonate%20Footer%20Badges%20(2).png)

#### Sign up to our Newsletter

#### Contact Us

E:  [info@resonate-ucc.com](mailto:info@resonate-ucc.com)

 UK T:  [+44 (0) 20 7898 9958](tel:+44%20(0)%2020%207898%209958)

 US T:  [+1 302 268 6258](tel:+1%20302%20268%206258)

 Slovakia T:  [+421 55230 19 58](tel:+421%2055230%2019%2058)

 Benelux T:  [+31 10 899 5258](tel:+31%2010%20899%205258)

- [Terms & Conditions](https://migration.resonate-ucc.com/terms-and-conditions)
- [Privacy Policy](https://migration.resonate-ucc.com/privacy-policy)
- [Cookies](https://migration.resonate-ucc.com/cookies)

 ©2026 Resonate UCC. Company registered in England, company number: 09478886. All Rights reserved.

```json
{
  "@context" : "https://schema.org",
  "@type" : "NewsArticle",
  "author" : {
    "@type" : "Person",
    "name" : "abrindley"
  },
  "dateModified" : "2022-07-27T19:23:42+0000",
  "datePublished" : "2019-10-11T14:45:00+0000",
  "description" : "With a PBX system that's support was being withdrawn our client need to find a partner that could migrate them onto a modern Skype for Business platform. Read More",
  "headline" : "A UK Government Department",
  "image" : [ "https://f.hubspotusercontent20.net/hubfs/7385976/A-Government_Department.jpg" ],
  "mainEntityOfPage" : {
    "@id" : "https://migrateresources.resonate-ucc.com/a-uk-government-department",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://f.hubspotusercontent20.net/hubfs/7385976/website/resonate-logo.png"
    },
    "name" : "Resonate UCC"
  }
}
```