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Our customer had a PBX system that was nearing end of life and support was being withdrawn so they needed to rationalise the features they were using and find a partner that could migrate them onto a modern Skype for Business platform.
Resonate mapped the legacy PBX system’s DIDs and features to the proposed Skype for Business solution and highlighted unused and unnecessary connections.The team then identified some of Skype for Businesses advanced features that would benefit our customer and made recommendations on how to approach them before implementing the solution to a large number of users spread over the UK.
Our customer was able to migrate its entire voice environment to Skype for Business and experienced massive IT and resource cost savings from the removal of its legacy equipment.
They also rationalised their existing voice infrastructure requirements which led to significant cost savings during migration.